LEGIT

Complaint

Something wrong with a product? Fill in the form and attach the invoice and photos of the fault — the more you tell us, the faster we can sort it out. We reply to the address you give.

Fields marked with an asterisk (*) are required. Try to describe the RMA error in detail, provide as much information as possible and attach images (jpg, png, or pdf format) or video (mp4). You can upload a maximum of 24MB of files. If you wish, you can also contact us directly at [email protected].

Upload a copy of the invoice*
Upload at least one image*, where the error is visible
Short video of the error (mp4 format, max 15 MB) or an additional image

After clicking the Create RMA Claim button, it may take a few seconds for the images to upload. Please do not close the browser window until you receive a confirmation message. Thank you!

Is this about rented equipment?

For a problem with rented equipment, call or write to us — rentals are handled directly, not through the complaints form.

Contact us